Shared value innovations
We use our safer communities framework to help us identify the social and environmental issues we will address. Below are the focus areas that guide our decision making:
Safer at work
The health, safety and wellbeing of our people is paramount. Accidents are avoidable so we're working with our people, partners and customers to ensure they don't happen. And when things do go wrong, we're prioritising physical and emotional safety ensuring people have the tools they need to recover quickly.
Safer at home
Too often, homes are lost or damaged due to weather, crime and natural disasters. We’re helping our customers protect what they love: their home, family, community and livelihood.
Safer on our roads
Road accidents cause significant injury and loss of life. We’re helping to create the world’s safest vehicles, drivers and roads through better vehicle design, safer driver training and smarter infrastructure.
Safer leads to stronger: when people are safer they create businesses and communities that are more resilient and stronger.
We don’t define value solely in financial terms - it’s about always acting ethically too. We are committed to being as profitable and efficient as possible while having a positive impact on our customers, partners, shareholders, the community and our employees.
Resilience to natural perils
While natural disasters can't be avoided, their impact can be mitigated and minimised. We're collaborating with communities, industries and government to drive global best practice in understanding and mitigating the impact of natural perils.
Resilience isn’t just about how you survive the hard times, it’s also about how you thrive in the good times. Aside from working on our own resilience, we’re sharing strategies with other businesses so they’re well placed to thrive in good and bad times.
Safer & stronger leads to more confident: when people are protected by insurance and risk is managed well, it gives them the certainty, peace of mind and confidence to prosper.
Access & affordability solutions
We want to offer accessible and affordable insurance that minimises the disruption in people’s lives. When people are protected, with insurance covered and risk managed, they have the confidence and certainty to prosper.
Connected communities are where good things begin. We’re working to find better ways to foster community connection and resilience and, in turn, encourage prosperity.