IAG acquires majority stake in digital car subscription platform Carbar

IAG, Australia’s largest general insurer, has acquired a majority stake in digital car subscription and trading platform Carbar.

Desmond Hang, CEO Carbar with James Orchard, executive general manager of Innovation, IAG

Carbar, established in 2016, is Australia’s first car subscription platform and caters to growing customer appetite for alternative forms of vehicle ownership.

IAG’s investment reflects the insurer’s focus on emerging mobility trends, which includes increased demand for flexible car subscription services. Through Carbar, IAG can better understand these changing mobility trends while providing new sources of value to customers.

Carbar plans to expand its vehicle subscription model while supporting the growth of its reliable online car trading platform that removes the uncertainty that is often associated with buying a new or second-hand car.

IAG Executive General Manager of Innovation James Orchard said: ‘We are thrilled to partner with Carbar which will play a central role in our approach to the future of insurance and the changing mobility needs of our customers.

“Carbar has pioneered the car subscription model in Australia. We look forward to combining its world-class digital capabilities with IAG’s assets and scale to provide new mobility experiences for customers today and in the future,” Mr Orchard said.

Carbar CEO and co-founder Desmond Hang said: “IAG’s support will be instrumental in growing and developing our business. 

“We look forward to working closely with its team to further expand Carbar and grow our car subscription capabilities.”

Carbar launched in Melbourne in 2016, expanding to Sydney in June 2019 and now has plans to expand across Australia in 2020. The majority stake acquisition aligns with IAG’s ongoing focus on creating personalised customer experiences that harness the power of data and innovation.

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