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Nathan Leong - 2019 graduate
Role: Digital Graduate - Developer
University background: Electrical Engineering & Finance
Can you describe a day in the life of your current rotation? (What division you are in; have you learned; have you been involved in?)
Currently in Customer Recover Journeys team, which involves building customer facing applications, and also internal applications. These applications assist customers in being able to track their claim, make a repair inspection booking, and also make a claim during catastrophic events such as hail storms.
A typical day would involve a morning stand-up meeting to discuss what we have done, what we are working on, and any discussions regarding assistance or problems we are facing. Then the large portion of the day would involve writing code to develop new applications or create new features for applications we are maintaining. Occasionally there are meetings to discuss plans for future work, or discussions with other stakeholders in the projects we are working on.
Describe in three words your experience so far: Insightful, enjoyable, supportive
What has the support network at IAG been like for you as a Grad?
There are multiple levels of support from direct team members, managers, grad buddy, and many other colleagues who are always more than happy to provide any assistance or advice.
What has been your most memorable experience on the Grad Program so far?
The Amazing Race program that the Digital division ran for half a day which allowed everyone in digital to bond with colleagues through challenges involving running around the city solving riddles and puzzles.
If you could give one piece of advice to a student applying for the Grad Program, what would it be?
Be open minded, although digital wasn’t my first choice, I am now very glad I landed in digital and wouldn’t want to be anywhere else.
At IAG we contribute to making the world a safer place, how do you feel you have contributed to this within the community?
Working in Customer Recover Journeys, we have helped streamline the process of making claims, and booking repairs. Doing so has improved customer experience and faith, that we will be there when they need us.