Codes and policies

The Group takes ethical and responsible decision making very seriously. We expect our employees and Directors to do the same, as reflected in our internal policies around ethics, conduct, continuous disclosure, diversity and insider trading.

On this page:

  1. Code of Ethics & Conduct
  2. Continuous disclosure policy
  3. Diversity policy
  4. Security trading policy
  5. Public policy position on climate change
  6. Social and environmental policy
  7. IAG constitution
  8. UK Holdings tax strategy

Code of Ethics & Conduct

As an organisation we fulfil our purpose in accordance with the highest standard of ethics and conduct by:

  • empathising with the needs of others
  • treating people fairly
  • complying with all relevant laws and regulations
  • being true to our word and standing behind our promises
  • communicating openly and with candour
  • respecting privacy and confidentiality, and above all, by striving to ‘do the right thing’
  • understanding the needs and importance of our shareholders, community, people, customers and partners.

Our Code of Ethics and Conduct (987.71 KB) makes clear the behaviour expected from everyone at IAG. It applies to all of our people in every part of our business, including our Board. It also sets out how we expect our external partners to behave.

It sets out our framework for ethics and conduct:

  1. We make our customers’ worlds safer
  2. We make our communities safer
  3. We make our workplace safer
  4. We act with honesty and integrity
  5. We comply with laws and regulations
  6. We speak up and report breaches

Reporting ethical concerns

IAG has a number of mechanisms in place to allow our people to report ethical concerns, and these are set out in our Code of Ethics & Conduct.

All concerns will be taken seriously and addressed in a thorough and professional manner. When potential misconduct is reported, we will investigate and take appropriate action.

IAG will not tolerate retaliation in any form against people who, in good faith, report suspected ethical or legal misconduct or policy violations.

Continuous disclosure policy

The company's continuous disclosure policy sets out the mechanisms through which IAG ensures investors and others are kept informed of all relevant information which may have a material impact on IAG's share price.

 Group Continuous Disclosure Policy (154.22 KB)

Security trading policy

The company's security trading policy reinforces the responsibility of all directors, employees and contractors of the need to exercise care when in possession of inside information and sets out a protocol for dealing in IAG securities by designated persons.

Security Trading Policy (474.09 KB)

Diversity policy 

IAG’s diversity policy captures our commitment to creating a workforce and culture where we respect and value the different experiences of our people, and harness the opportunity and business benefits that diverse ideas and perspectives bring to our organisation and stakeholders.

At IAG, we're concentrating on improving gender, age and ethnic diversity in our organisation. We believe that improvement in these areas supports our workforce sustainability and builds competitive advantage by leveraging thinking and aligning more closely with our customer base. 

Public policy position on climate change 

The latest report from the Intergovernmental Panel on Climate Change (IPCC) asserts that the emission of greenhouse gases from human activity is “extremely likely” to be the dominant cause of the observed warming of the climate over the last half century, and global greenhouse gas emissions must be reduced to prevent further warming. IAG supports the 2015 Paris Agreement to limit global average temperature rise to well below 2°C above pre-industrial levels, and supports the development of well-designed policies that enable the delivery of this Agreement. In August 2016, IAG published its public policy position on climate change.

PDF iconIAG-public-policy-position-on-climate-change.pdf

Social and environmental policy

Businesses have a responsibility to act ethically and safely and to minimise their impact on society and the environment. As a large financial institution, we can have an impact on the environment, both directly from our operations and indirectly through our value chain.

Our social and environmental policy creates a framework for understanding and managing our direct and indirect social and environmental impacts, risks and opportunities, supporting and informing our role in the community.

Social and Environmental Policy (301.44 KB)

IAG constitution

IAG's constitution was last approved by Members at the 13 November 2007 annual general meeting.

IAG Constitution (484.48 KB)


IAG Holdings Tax Strategy in respect of the year of income ended 30 June 2017

(as required by Schedule 19 of Finance Act 2016)

IAG has published its first tax transparency report that outlines IAG’s approach to tax, including the principles that guide us (link to transparency report). 

OurUK Holdings tax strategy (255.82 KB) sets out how these principles are applied to our UK operations carried on by IAG UK Holdings.



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