About this Report
Welcome to IAG's fourth sustainability report, which provides information on IAG's social, environmental and economic performance from 1 July 2006 to 30 June 2007 (unless otherwise stated).
The report provides performance data on our Australian and New Zealand businesses, and includes case studies from our Asian and British operations. It is the companion document to IAG's Annual Report.
This report details how IAG's day-to-day operations and approach to business help drive long term, sustainable value. At IAG, being a sustainable business means being a successful business over the long term. Sustainability is not a program or a corporate initiative. It is at the core of everything we do.
The key to becoming and remaining a sustainable business is serving the interests of our customers, our employees, our suppliers, the communities we work within and our shareholders. This report details how we balance these stakeholder interests and incorporate them into our operations.
Equity and Hastings Champion Safer Biking. Motorcyclists represent 1% of motor traffic in the UK but suffer 20% of deaths and serious injuries from traffic accidents.
more >
There are economic and social benefits to be had from the growing recognition that there is both a need and a demand for microinsurance products in Asia.
more >
'The Australian' newspaper reported research carried out for IAG by Aeques Partners under the headline "give workers an inch and they will give back a mile".
more >
The ultimate test of the engagement and commitment of staff is whether they recommend the job to their family and friends.
more >
IAG is a partner in an important research program to identify the importance of prompt assessment and early intervention with specialist treatment in the recovery of accident victims.
more >
Queensland householders are offered a free fire safety audit of their home courtesy of the Queensland Fire and Rescue Service and NRMA Insurance.
more >
IAG recognises that long term business success depends on attracting and retaining high performing people.
more >
Insurance is a competitive industry. IAG's experience is that customers want products that protect them, their families and property.
more >
A snap audit identified a large volume of unsolicited corporate junk mail coming into IAG's George Street Sydney mailroom.
more >
Devastating storms in the Hunter, Newcastle and Central Coast regions of NSW saw tens of thousands of NRMA Insurance customers suffer personal trauma and property loss in June 2007.
more >
IAG has accepted a leadership role in developing the business case for sustainability in the insurance sector around the world.
more >
IAG is working on the challenge of establishing consistent sustainability principles in our supplier partnerships.
more >
IT technology innovation can go hand in hand with meeting environmental and business sustainability targets.
more >
The future of too many small businesses is at risk because they are under insured.
more >