INSURANCE AUSTRALIA GROUP AT A GLANCE

Who we are

Insurance Australia Group (IAG) is the largest general insurance group in Australia and New Zealand. We provide insurance products under some of the most respected and trusted brands including NRMA Insurance, SGIO, SGIC, CGU, Swann Insurance, NZI and State.

IAG owns a roadside assistance business in China, the China Automobile Association. We also hold interests in two general insurance businesses in Thailand - a 22% holding in Thailand's fifth largest motor insurer, Safety Insurance, and in July 2005, we acquired a small general insurer, formerly part of the Royal & SunAlliance Insurance Group.

What we do

We believe that insurance is ultimately a community-based product. A large group of customers pay relatively small amounts of money, in the form of premiums, into a pool of funds so the unfortunate few who suffer a loss can repair, rebuild and recover.

Our customers rely on us to protect them or their assets. It's a responsibility we take seriously, and one we believe requires us to deliver value in four ways:

Aligning our people and our business around these four principles is the key to ensuring our business is sustainable and we create value for our shareholders.

We hold the number one position in seven major general insurance markets in Australia: motor, home, compulsory third party, workers' compensation, rural, consumer credit and extended warranty.

We insure more than $858 billion worth of property in Australia. This includes:

• more than 5 million cars;
• 2.5 million homes;
• 245,000 businesses; and
• 82,000 farms.

We also provide workers' compensation services to 209,000 employers.

In New Zealand, we insure more than 1 million cars, 580,000 homes, 187,000 businesses and 215,000 rural risks.

Our insurance products, issued under our various brands in Australia and New Zealand, include:

• Motor vehicle
• Home and contents
• Compulsory third party
• Niche insurance, such as pleasure craft, veteran and classic car, boat, caravan and travel insurance
• Consumer credit
• Commercial property
• Commercial motor and fleet
• Construction and engineering
• Farm, crop and livestock
• Home warranty
• Marine
• Public and product liability
• Professional indemnity
• Directors and officers
• Workers' compensation.

We employ more than 12,000 people throughout metropolitan, regional and rural Australia and New Zealand and now in China and Thailand.

We retain a Standard & Poor's very strong 'AA' insurer financial strength rating for our wholly-owned entities. That's a signal to our customers that we have the financial strength to be able to honour our promises to pay their claims. For our shareholders, employees and the communities in which we operate, it assures them that our business is financially sound.

Other links

IAG board
IAG executive team
More about IAG in New Zealand
IAG NZ sustainability report