Insurance Australia Group

Initiatives

Lady with frist aid kitsbe-safe program: To protect IAG people while they work, the Group has developed the be-safe program to address occupational health and safety. The aim is to foster a safety culture, with a goal of zero harm. The commitment is confirmed at the highest level with the CEO in the role of Chief Safety Officer. This and other commitments to safety are in IAG's Charter for Health Safety and Security. http://www.iag.com.au/sustainable/media/IAG-OHS-Charter.pdf

Workplace accidents have reduced by over 25.4% compared with last year, surpassing the company target of 20%. This reduction is a good indication that the be-safe communication and training initiatives introduced during the year have had the required effect.

IAG is currently improving the accessibility of accident/incident forms in an effort to make the process more user friendly. This system improvement will increase accuracy of data and decrease the number of incidents that go unreported.

An important part of the Group's partnership with St John Ambulance is the establishment of a primary supplier arrangement for the provision of first-aid training. This includes a two-day course for first aid officers and a four-hour CPR course available to all staff. From the inception of the training partnership in January 2004 to June this year, 499 employees had participated in the four-hour training. This figure is expected to increase over the next year, with significant numbers of employees already having booked for future courses.

IAG has 421tick staff trained as fire wardens. Staff also form part of the emergency plan at many other buildings/shopping centres not controlled or owned by the company.

IAG spent over $1.3 milliontick on OH&S costs in 2003/04. This comprises medical costs, fire protection, and general OH&S costs and equates to a spend of $142tick per FTE for all OH&S costs.

Number of workplace accidents per million hours worked: 2002 11.77
2003 12.49
2004 9.32tick, 20% reduction target achieved
2005 20% reduction target
Number of employees trained in first aid: 2004 784tick
Total number of fire wardens: 421tick
Dollar spend on OH&S: $142tick per FTE
Total spend: $1,376,949tick
Dollars on OH&S Initiatives: $660,963
Dollars on OH&S Salaries and On costs: $715,986

tick indicates that KPMG has provided assurance on the figures. For more information please see the Assurance statement.

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