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This report – ‘part three’ of a risk management story – explores how IAG operates, this time through the eyes of the people who work here.
It follows last year’s report – ‘part two’ – told from our customers’ perspective, while ‘part one’ introduced the series. We trust this series of reports will help you view each 12-month performance of a long term investment.
CEO’S REVIEW
MANAGING RISK FOR LONG TERM SUCCESS
Our ability to sustainably deliver return on equity that exceeds 1.5 times our weighted average cost of capital is testament to our strategy to build a business based on scale, with diversity across products, geography and distribution channels.
Michael Hawker
Chief Executive Officer
| HOW WE'VE PERFORMED | 1 of 4 > |
| HIGHLIGHTS | |
| $759m | |
| Net profit after tax |
|
| of $759 million
was achieved. |
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| more | |
| HOW WE'VE PERFORMED | < 2 of 4 > |
| HIGHLIGHTS | |
| 14.1% | |
| Insurance margin |
|
| of 14.1% was
the Group’s second-highest since listing. |
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| more | |
| HOW WE'VE PERFORMED | < 3 of 4 > |
| HIGHLIGHTS | |
| 29.5c | |
| Dividends per share |
|
| of 29.5 cents was achieved. |
|
| more | |
| BUSINESS OVERVIEW | |
| REGION | |
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AUSTRALIA |
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| IAG’s Australian operations – Personal Insurance, Commercial Insurance (CGU) and Business Partnerships – together distribute a range of personal and commercial insurance products. | |
| more | |
| BUSINESS OVERVIEW | |
| REGION | |
 |
|
|
NEW ZEALAND |
|
| IAG is the leading general insurance provider in New Zealand across both direct and intermediated channels, holding approximately 36% of the market. | |
| more | |
| BUSINESS OVERVIEW | |
| REGION | |
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ASIA |
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| IAG has a growing presence in Asia, with interests in China, Malaysia, Singapore and Thailand. |
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| more | |
| CASE STUDY | 1 of 6 > |
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| HELPING KIDS STAY SAFE ON THEIR WAY TO SCHOOL | |
| In 2003, Peta Dawe’s five year old daughter was returning home from school when she accidentally hopped off her school bus at the wrong stop... | |
| more | |
| CASE STUDY | < 2 of 6 > |
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| HELPING OUT WHEN HOLIDAYS TURN BAD | |
| After a long drive in the sweltering summer heat, Barry and Margaret Wall settled into their caravan for the night, ready to take in the popular Tamworth Country Music... | |
| more | |
| CASE STUDY | < 3 of 6 > |
 |
|
| RESEARCHING WAYS TO TREAT COMMON INJURIES | |
| Each year, there are more than 8,000 road collisions in the ACT, which result in around 800 injury compensation claims and cost the community more than $40 million. | |
| more | |
| CASE STUDY | < 4 of 6 > |
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| LENDING FARMERS A HAND WITH SAFETY | |
| In Australia, farm-related injuries result in more than 5,000 workers’ compensation claims annually, making it one of the most dangerous workplaces in the country. | |
| more | |
Chris Laughton, a Claims
Assessor from Brisbane, travelled to Innisfail the day
after Cyclone Larry hit, to help CGU and NRMA Insurance customers sort out their home insurance claims quickly.
IAG Annual Report 2005
IAG Annual Report 2004
www.iag.com.au
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