You can access information about Insurance Australia Group Limited including company announcements, presentations and reports at www.iag.com.au.

Australian Stock Exchange Codes
Insurance Australia Group Limited’s shares are listed on the Australian Stock Exchange under:

IAG	Ordinary Shares;
IAGPA	Reset Preference Shares – RPS1; and
IAGPB	Reset Preference Shares – RPS2.
Insurance Australia Group Limited’s wholly owned subsidiary IAG Finance (New Zealand) Limited’s New Zealand branch issued Reset Exchangeable Securities in January 2005 and they are listed are on the Australian Stock Exchange under:
IANG	Reset Exchangeable Securities – RES.

Annual Report
There are a number of options available concerning the Annual Report. You can choose:

• to not receive it;
• to view or download it from our website; or
• to receive it by mail.

Any change to the annual report election details recorded on your holding/s can be made at www.iag.com.au/shareholder/index.shtml or by contacting the Share Registry on 1300 360 688 and, if you have registered with their Investor Centre, on their website.

If there are multiple shareholders at your registered address and you wish to receive just one copy of the Annual Report please contact the Share Registry on 1300 360 688.

Annual General Meeting (AGM)
The 2005 AGM of Insurance Australia Group Limited will be held on Wednesday 9 November 2005 at 10.00am, Wesley Conference Centre, 220 Pitt Street, Sydney, NSW, 2000. The AGM will be webcast live on the internet at www.iag.com.au and an archive version will be placed on the website to enable the AGM to be viewed at a later time.

Online Proxy Voting
Shareholders can lodge proxies electronically for the 2005 AGM at www.iag.com.au. You will need your Securityholder Reference Number (SRN) or Holder Identification Number (HIN), which is shown in the top right corner of your Proxy Form.

Questions to the Auditor
If you would like to submit a written question to the Company’s auditor relating to the auditor’s report or the conduct of the audit please use the reply paid envelope provided or fax to (02) 8235 8220 by 5:00pm on Wednesday 2 November 2005. Members will also be given a reasonable opportunity to ask questions of the auditor at the AGM.

Dividend Payment Methods
IAG no longer pays Australian resident shareholders’ dividend payments by cheque. Shareholders are urged to provide the Share Registry with their alternative instructions as detailed below.

IAG – Ordinary Shareholders (from 17 October 2005)

• paid directly into your Australian bank, credit union or building society account; or
• eligible ordinary shareholders can choose to participate in IAG’s Dividend Reinvestment Plan (DRP) providing the option to increase your shareholding without incurring brokerage or GST.

IAGPA and IAGPB – Reset Preference Shareholders (from 15 June 2005)

• paid directly into your Australian bank, credit union or building society account.

For further details and forms visit www.iag.com.au/shareholder/index.shtml or call the Share Registry on 1300 360 688.

Shareholder Centre
Shareholders can view and amend details of their holding at www.iag.com.au/shareholder/index.shtml. Using your Security Reference Number (SRN) or Holder Identification Number (HIN) and postcode of your registered address to log in, you will be able to:

• view your holding balance;
• view your payment history/dividend history;
• sign up for electronic shareholder communications, including the Annual Report via email;
• confirm whether you have lodged your Tax File Number (TFN), Australian Business Number (ABN) or exemption; and
• access personalised shareholder forms.

Shareholders can also manage their shares online by visiting www.computershare.com.au and clicking on ‘Investor Centre’. To access this secure site you will need to enter your Securityholder Reference Number (SRN) or Holder Identification Number (HIN), surname and postcode, you will then be mailed a secure code to activate your account. Once registered you can:

• change your address;
• set up payment instructions;
• add/change TFN/ABN details;
• retrieve holding statements; and
• sell qualified shares without a broker.

Email enquiries
If you have a query concerning your shareholding, you can email your enquiry directly to iag@computershare.com.au. If your query relates to an IAG company matter and the response is not on the IAG website you can email your query to investor.relations@iag.com.au.

Unpresented Cheques
Dividend monies that are not banked are required to be handed over to the State Treasury under relevant Unclaimed Monies legislation in due course. Please bank any outstanding dividend cheques immediately.

Change of Address
Individual (single) shareholders can now change their address over the phone by contacting the Share Registry on 1300 360 688 or by downloading a form from the website.

Joint and Company shareholdings need to download a form or write a letter to Share Registry.

TFN, ABN or exemption
You are strongly advised to lodge your TFN, ABN or exemption. If you choose not to lodge these details with the Share Registry, then Insurance Australia Group Limited is obliged to deduct tax at the highest marginal tax rate (plus the medicare levy) from any unfranked portion of any dividend payment.