Annual Report Introduction
IAG's Four Principles Paying Claims Understanding & Pricing Risk Managing Costs Reducing Risk
Group Operating Performance
Chairman's Review
CEO's Review
Business Overview
Australian Personal Insurance
Australian Commercial Insurance
International Operations
Our Brands
Executive Team
Review of Operations
Board of Directors
Corporate Governance
Financial Report
Shareholder Information
Corporate Directory
BUSINESS OVERVIEW
Print

AUSTRALIA

AUSTRALIAN PERSONAL INSURANCE OPERATIONS
Our Australian personal insurance business develops and underwrites personal insurance products, and manages claims and assessing services. It is the largest insurance underwriting and claims and assessing operation in Australia. It represents approximately 60% of our business.

Our personal insurance products are sold primarily under our NRMA Insurance brand in NSW, ACT, Queensland and Tasmania. SGIO is our primary brand in Western Australia, and SGIC in South Australia. In Victoria, we distribute home, motor and other insurance products through RACV. Products are distributed through our branches, call centres and representatives. In addition, we sell a range of personal insurance nationally under the Swann Insurance brand and through a number of financial institutions.

Personal insurance products distributed nationally by CGU are generally sold by intermediaries (insurance brokers and agents) and business partners (financial institutions and alliances).

INSURANCE PRODUCTS INCLUDE: