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Insurance Australia Group Limited (IAG)
Level 26
388 George Street
Sydney NSW 2000

Telephone: +61 (0)2 9292 9222

Choose from the following:
Claims and policy enquiries
Reinsurance claims
Shareholder enquiries
Investor relations
Media enquiries
IAG brand

Claims and policy enquiries – customers

For all enquiries about insurance policies, products and claims, please select your region or one of our brands below.


  1. logo_nrma
  2. logo_sgio
  3. logo_sgic

  4. logo_cgu
  5. logo_swann

New Zealand

  1. logo_nzi
  2. state nz logo
  3. ami logo


  1. logo_safety
  2. logo_am
  3. Kurnia insurans logo
  4. logo_sbi
  5. bohai logo
  6. AAA logo

Reinsurance claims

For assistance with reinsurance claims, reinsurance runoff, commutations, scheme of arrangement claims for IAG, NRMA Insurance, CGU, VACC/Fortis, NZI and State (New Zealand):

IAGRe Claims
Level 8
388 George Street
Sydney NSW 2000

Fax: +61 (0)2 9292 2269

Shareholder enquiries

For enquiries about your share holding, including information about your dividend statements and updating your details (such as change of address) contact our share registry:

Insurance Australia Group Limited Share Registry
c/o Computershare Investor Services Pty Limited
GPO Box 4709
Melbourne VIC 3001

Tel: (within Australia) 1300 360 688
Tel: (outside Australia) +61 3 9415 4210
Fax: +61 (0)3 9473 2470

Investor relations

For information about IAG's financial results and other related issues:

Simon Phibbs
Senior Manager Investor Relations

Tel: +61 (0)2 9292 8796
Fax: +61 (0)2 9292 8485
email: investor.relations@iag.com.au

Media enquiries

Paul Marriage
Media Relations

Tel: +61 (0)2 9292 9557

IAG brand

To obtain copies of IAG brand logos and information about their use, please email: brand.integrity@iag.com.au.


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